Refund Policy
This policy explains how refunds work for Backlink Garden services. Please read it before starting a campaign. If anything here is unclear, email us at [email protected] before you sign up.
Our Approach To Refunds
Link building depends on real outreach to real publishers. We cannot guarantee a specific website will agree to a link, since that decision sits with the publisher, not with us. Our refund policy reflects this reality while still protecting you if we fail to deliver what we promised.
Undelivered Links
If we do not deliver the number of links included in your package within the agreed timeframe, you can request a refund for the undelivered portion. This applies only to links we failed to deliver, not to links already placed and live.
Delivered Links
Once a link goes live on a publisher’s website, that portion of your package is considered fulfilled and is non refundable. This is standard across the link building industry, since publishing a link involves real cost and effort on the publisher’s side that cannot be undone.
Cancellations
You can cancel an ongoing monthly campaign at any time. Cancellation stops future billing. It does not refund the current billing period once work has started on that period’s links.
Money Back Guarantee
If we fail to deliver the agreed backlinks, we will either replace the missing placements or issue a full refund for the undelivered portion of your order. This guarantee applies only to services that cannot be fulfilled due to our responsibility and does not cover ranking fluctuations or changes in search engine algorithms.
Link Removal After Delivery
We do not control publisher websites after a link goes live. If a publisher removes or changes a link after delivery, we will attempt to replace it with a comparable placement at no extra cost, within the terms of your specific package. This replacement effort does not extend to refunds for the original placement.
How To Request A Refund
Email [email protected] with your account details and the reason for your request. We aim to respond within two business days with a decision or a request for more information.
Disputed Charges
If you believe a charge was made in error, contact us directly before filing a dispute with your bank or payment provider. Most billing questions can be resolved faster this way than through a formal chargeback process.
Changes To This Policy
We may update this policy from time to time. Any changes will apply to campaigns started after the update date, not to active campaigns already in progress under the previous terms.